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Our story

Our People function helps us make every journey better by enabling us to find, develop and keep people who are as motivated by customer service as we are.  Heathrow is a great place to work, and we want to grow and develop every single day by helping our people fulfil their potential and working together to lead change across Heathrow with energy and pride. We build amazing employee experiences, from learning initiatives to career planning. A big focus for us is on creating careers, not just jobs, and building high performing teams. We develop the skills we need to operate the airport of today and for the Heathrow of the future. We partner with the business to ensure we attract and retain diverse talent so that we can deliver on our strategies now, and into the future. This is a high-profile team that’s central to the smooth running of a very complex airport.

What we are looking for

In the People function we look after our colleagues, their career and their wellbeing. For this reason we look for a very wide spectrum of different people, whose common trait is a real passion for making sure that our colleagues have the support they need to grow, develop and work at their best.

Career opportunities

Our people function  looks after the people’s career journey from A to Z. Some of the areas in which you will find career opportunities are:

Learning & Development


Policy management

Employee Relations


Health & Wellbeing

Fun facts

Explore Heathrow, a city within a city.

138 Team Heathrow colleagues need to work together to process one business class passengers at Heathrow.

Only five other airports, like Heathrow, fly to over 50 destinations around the world.