Our plans are ambitious ones. And our people equally so. That’s why we recognise and value the contribution that everyone makes through the Heathrow DEAL.

The DEAL is a summary of everything you will get from working at Heathrow and, in return, what we expect from you.

We have great career and personal development opportunities, a wide range of benefits, bonus schemes to reward performance, a safe and supportive workplace with managers and leaders who want to help you to be successful.

We have recognition schemes and a thank you for when we do a great job, the opportunity to get involved with the future of the company and a promise to protect and improve your wellbeing.

This is not all one way though, we need your commitment to play a part in the success of Heathrow. To live our values, help deliver the four priorities, to give something back to our communities and to do a great job.

The Deal includes:


We are proud to be the first airport to be officially accredited as a Living Wage employer. This means that all our Heathrow colleagues are paid at least London Living Wage and our Glasgow colleagues are paid at least National Living Wage.


Our discretional bonus scheme looks to reward colleagues for their hard work, talent and commitment to Heathrow achieving excellent results.

Share in Success

Our long term bonus scheme which rewards all colleagues for their help in achieving our key performance measures.


We offer an optional defined contribution pension scheme with the flexibility to select your monthly contribution.


Our health and wellbeing programme incorporates access to private medical insurance, on-site fitness classes, as well as a variety of activities throughout the year.

Shopping and Travel

You will have access to hundreds of discounts including some of the major retailers and the opportunity to go shopping airside at Heathrow.

We also offer free travel on our HEX service in the evenings, free long term parking at the airport and access to a bicycle in a tax efficient way.

Employee assistance programme

You will have 24-hour access to an online and over the phone free and confidential advice service, covering everything from financial and legal issues to relationship and work matters.

Heathrow Star

We thank our colleagues through the Heathrow Star scheme with monthly awards and for the very best, an invitation to the prestigious annual award ceremony.